Supporting customers in the Asia-Pacific region
The opening of the ZEISS Microscopy APAC Support Center (ASC) in Shanghai is another milestone for ZEISS Microscopy to enable and support customers in the increasingly important and growing APAC region. “We can only ensure sustainable growth if we’re in a position to deliver the services our customers need quickly and effectively,” says Alex Cheong, Regional Service Manager APAC for ZEISS Microscopy.
The opening ceremony attendees (from left): Ben Zhang (Head of Service ZEISS Microscopy China), Alex Cheong (Regional Service Manager APAC, ZEISS Microscopy), Max Foerst (Head of ZEISS Sales & Service Company China), Martin Fischer (Head of SBU Service & Customer Care), Lothar Bihlmaier (Head of Global Tech Support, ZEISS Microscopy), Allen Zhang (Head of ZEISS Microscopy in China), De Jun Li (PSGP project manager).
The ASC is located just six kilometers away from the main China ZEISS office and has more than 700 square meters of building space with one meeting room, six training rooms and a fully fitted pantry. When fully occupied, the ASC can house up to 16 technical support staffs.